I'd like to create a ticket from HubSpot to Jira. It works with one of the boards, but it doesn't show me the other board to create a ticket there. What can I do or what could be the reasons? Rights/roles maybe, type of board?
Thanks and best regards
Hi @Lea Pauen ,
I wasn't able to find many information about the integration app, but I can see in the picture there's user chosen in the "Authorize for" field (see the first picture on the page you've provided).
So, as a first step I would recommend you to check permission, if this user is able to see the projects you are missing.
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