I have sync active directory in JIRA but the problem is if a user account is disabled it is not appearing in "Reporter" field...If we receive a request from a user whose account is inactive so how we can put his/her name in "Reporter" field
Hello @Muhammad Ali Khan
The user's account needs to be activated and they need to be granted access to JSM as a Customer.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.