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How to show the linked issues from other JIRA application?

Dear Community,

we are linking the Jira software issues with the Jira service management issues. We would like to see them also in the filter results in some column. Is it possible to show them? The field 'Link' show just the issues from same instance (JSM).

Looking forward to your input.

Best Regards,

Tatiana

JIRA Service Desk 4.13.4

Jira Software 8.13.6

1 answer

0 votes
Alex Koxaras Community Leader Oct 18, 2021

Hi @ Tatiana Jancusova 

You are talking about linking issues within the same instance but different projects (JSM vs JS), or you are talking about linking issues from different jira instances and different projects (not that the latter would possibly matter).

Hello @Alex Koxaras ,

the applications (JSM and JSW) are not on same instance.

Hi @Alex Koxaras 

I checked your link, but I could not find the solution to our problem.

I have a JSM ticket linked to a JS ticket.

If I run a JQL in JSM I want to show in the results the linked JS ticket.

Is it possible to do so?

 

thanks

 

best regards

Patrick

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