Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to run a batch file when a new staff ticket is created in Jira Service Management

Hi everyone,

I have a few batch files that do different tasks (create user, disable user...) in G-Suite. I would like to know is it possible to run those batch files when a New Staff / Leaving Staff ticket is created in Jira Service Management. I use GAM G-Suite.

2 answers

This would be awesome to find a solution for!

0 votes
Mikael Sandberg Community Leader Jan 19, 2021

Can you reach/kick off those scripts from a web request? If so, then you can use an automation rule to initiate that web request.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

772 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you