How to raise JIRA Cloud email/notification issues with Atlassian

[Janine Crawford]

Hi,

I have searched threads to check that notifications are correctly setup on my side for my JIRA Cloud service desk project and they appear to be. In a lot of the threads Atlassian team members have checked and confirmed blocks or delivery failures from the Atlassian side.

How do you officially request a check like this with Atlassian?

Or is it just a case of logging a new thread here and waiting for someone to pick it up?

Thanks,

Janine

[Olga Videc · Accepted solution]

Hello Janine, 

https://support.atlassian.com/jira-service-management-cloud/

On the bottom you will see "login to contact support"

BR, Olga

[Janine Crawford]

Thanks Olga, appreciated.