Hello Guys,
In ITSM, every thing depends on groups and associated users to the group. I would like to have the same way in(Incident/Change/Problem) JIRA Service Desk. Could you please guide me achieving it.
Thanks in advance.
Thanks
Vikram
it may be worth having a look at the Insight plug-in. we are playing with this at the moment and it seems to do what you need.
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