How to make service desk reports as gadgets on a dashboard in DC Version?

[Danil Borodai]

I found this - https://support.atlassian.com/jira-service-management-cloud/docs/add-reports-to-a-dashboard/

But this is only for cloud. I need a solution for Data Center version (We have Software and Service Desk). 

[Danut M _StonikByte_ · Accepted solution]

Hi @Danil Borodai,

Indeed, that article seems specific to team-managed projects, which is specific to Cloud. Not sure if this is possible in Data Center, but it might work, just give it a try.

A better alternative to the limited Jira's gadgets and reports is our Great Gadgets app, which offers all you need for building powerful dashboards to track metrics your Service Desk projects in Jira Data Center and/of Confluence: SLA , average satisfaction score, ART, AHT, KPIs, etc

Take a look at this article as it may be of great help to you: https://community.atlassian.com/t5/App-Central/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369 

You could start with a 1-month free trial. If you need any assistance,  feel free to contact us at support@stonikbyte.com.

Hope this helps.

Danut.

[Danil Borodai]

I will check. Thank you