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How to make "Log Work" Field required at the resolution screen

Hello, 

I am trying to make log work field mandatory at the resolution screen. I have change the field configuration settings to required however it does not work. Please help.

 

1 answer

1 accepted

3 votes
Answer accepted
Trudy Claspill Community Leader Jan 12, 2023

Hello @Elif Alverson 

Can you show use exactly what you changed in the Field configuration?

Can you confirm that Field Configuration is applied to the issue type(s) you want to impact via a Field Configuration Scheme?

Can you confirm that the Field Configuration Scheme has been associated to the intended project?

Can you confirm that the field is part of the Screen that is associated with the workflow transitions for "resolving" issues?

@Trudy Claspill , I have not changed " Log Work" field on all the associated field configurations. Thank you for your help! 

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