How to give access to all the requests created in the Customer Channel portal?

Javier Iglesias February 25, 2021

I have configured a "customer Channel" for one of our Managed Services in the Help Center of Atlassian. When one user customer creates a request it works properly. But I have one super-user customer that wants to see all the request done by their team. How can configure the permits to allow this super-user see all the request of the their team.

Thanks in advanced.

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 25, 2021

Hi Javier,

You should be able to create a filter that that shows that and then share the filter with the super user. 

Javier Iglesias February 25, 2021

Hello Jonh, I have just created a filter and shared it.

Thanks for your help.

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