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How to generate reports in JSM?

I want to generate a report in which the percentage of rejected change requests should be shown in graph/chart. And also I wanted to export that in pdf format.

2 answers

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2 votes
Answer accepted
Brant Schroeder Community Leader May 26, 2022

if you have Custom Chart adds you can easily generate such a report

make advance query project in ("Change Management") AND status in ("Rejected") and select option chart by assignee or reporter(as per your requirement) you will find a good chart report

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