In addition to what @Jack Brickey mentioned, you can also go to Jira Administration > Applications screen, then access Versions and Licenses section. In there, there will be a hyperlink for admin to see all users who have been assigned with agent license. To access this area you must also have Jira admin permission.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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