How to extract email from Customer portal users

Jonathan Gonzalez December 2, 2020

Hi there,

 

I have a group of tickets with an email field empty and I would like to copy with one Jira automation, the email information from the "Request participants" field.

Is it actually possible? How can I do that withing a Jira automation?

 

Cheers,

Jonathan

1 answer

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Liam Green
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December 3, 2020

Hi @Jonathan Gonzalez 

I believe this should be possible, yes.

Do you want this for all issues going forward, or just for the ones that are currently created?

Regards, Liam

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