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How to enable sharing of service desk tickets
Hello Team,
How do I enable a customer who has opened a ticket in our service desk to be able to share the ticket to others in their org. Here is what I am seeing on our service desk portal.
Adding in other users is missing on this portal. Appreciate it if you could point me to the settings that I need to change.
Thank you
Vish
1 answer
1 accepted
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