How to deactivate Jira service management application?

Admin Jira AFA November 7, 2021

I' have tried Jira service management and I realize I prefer jira service desk at the moment. How can I deactivate that product?

I 'have sent to trash the jira service management project already.

2 answers

1 accepted

4 votes
Answer accepted
Grigory Salnikov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 7, 2021

Hi @Admin Jira AFA and welcome to our community!

Go to administration > billing > manage subscriptions

Here you should be able to cancel.

Admin Jira AFA November 7, 2021

Thanks!

Yes, same product. I have found it! billing > jira service management >...> delete

it was in front of my  eyes! 

Thanks

Like Grigory Salnikov likes this
Grigory Salnikov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 7, 2021

You are always welcome!

The same happens to me all the time, lol :)

parrot-4948569_1280.jpeg

Like Admin Jira AFA likes this
1 vote
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 7, 2021

@Admin Jira AFA you are talking about the same product. Jira Service Management is the new name of Jira service desk. So...what exactly you want to do?

Admin Jira AFA November 7, 2021

Yes, same product. I have found it! billing > jira service management >...> delete

it was in front of my  eyes! 

Thanks

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events