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How to create opsgenie alert in jira automation for SLA breaching

Heya all,

This particular use case is a little tricky as I haven't yet found any documentation to create Opsgenie alerts when an SLA is breached? But my question is if anyone has created a web request automation that alerts Opsgenie upon an SLA is being breached?

I'm aware of the perhaps the start of the automation but I'm yet to figure out how to effectively use the web requests to send a notification to opsgenie? Any support or documentation on this would be greatly appreciated! :D 

Kind Regards,

Ashley Hudson

1 answer

0 votes
John Funk Community Leader Jan 15, 2023

Hi Ashley,

Just curious why you would need to notify Opsgenie for the SLA breach and not just a regular Automation notification. 

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