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How to create a custom drop down field in the Jira Service management?

SAI ABHIRAM CHUNDURU September 30, 2021

Hello ,

There is a project 'DGSM' set up & is being built .In the pathway of creating custom fields and assigning it to the respective issue screens , the field with the basic drop downs (having a couple of options to select) are much needed. 

Please help in suggesting the steps to create a custom drop down in the Jira service management.

Thanks in advance :)

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Ravi Sagar _Sparxsys_
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September 30, 2021

Hi @SAI ABHIRAM CHUNDURU 

You need to.

  • Go to Settings | Issues | Custom fields
  • Create custom field
  • Select "Select List (single choice)"

I hope it helps.

SAI ABHIRAM CHUNDURU September 30, 2021

Hi @Ravi Sagar _Sparxsys_ ,

Thank you for the quick suggestion. It helped !! :D

Like Ravi Sagar _Sparxsys_ likes this
Ravi Sagar _Sparxsys_
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September 30, 2021

Good to know.

mariam kesto
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February 19, 2024

Hi can someone help me on this too?

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