I have a Jira Service Desk Cloud and use it as our internal ticketing system.
The customers are coming from Office 365 AD which I own.
Is there a way for me to integrate the AD with JSD for the customers? So they wont have to sign in and can log in using SSO.
Yes, you need an active Atlassian Access subscription to enable SSO.
Further, this thread should help on SSO for JSD customers:
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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