Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to connect SSO for JSD customers?

Hi all,

I have a Jira Service Desk Cloud and use it as our internal ticketing system.
The customers are coming from Office 365 AD which I own.

Is there a way for me to integrate the AD with JSD for the customers? So they wont have to sign in and can log in using SSO.

Many thanks. 

2 answers

0 votes

Yes, you need an active Atlassian Access subscription to enable SSO.

Further, this thread should help on SSO for JSD customers:

Presently, only by utilizing Atlassian Access

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

633 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you