Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,851
Community Members
 
Community Events
168
Community Groups

How to clone or copy the value of a custom field group picker (single selection) in automation?

I have an automation rule that clones an issue and links to another and copies the values of certain fields, but the value of a custom field type group picker (single selection) is not being copied.
I've tried this rule cloning and linking issues in the same project or in different ones, but none of the worked.
I've tried JSon
{
"update": {
"customfield_10000": [{ "add": { "name":"group-name" } }]
}
}
Or creating variables and didn't work either. Please can you help me? Thanks 01.JPG02.JPG

1 answer

0 votes
Stefan Salzl Community Leader Aug 10, 2022

Hi @Sofia Grunspan 

Could you describe this in more details? From which issue would you like to copy the custom field? 

As far as I can see from your rule there is only the trigger issue and the cloned issue. If you clone the trigger issue the group picker field will be copied/cloned anyways.

Please let me know if I got something wrong here.

Best
Stefan

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

An unofficial way to monitor a JSM mail handler for errors

...eturns true if any content is returned for the webResponse.body.data.first s...

655 views 3 19
Read article

Atlassian Community Events