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How to change the word Request to ticket on customer portal screen for Jira Service Desk

rae edwards
rae edwards Jul 30, 2019

HI

We have installed Jira Service Desk, and would like to change the word "Request" to "Ticket", but i am struggling how to do that. any help, would be greatly appreciated.

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Jack Brickey
Jack Brickey Community Leader Jul 30, 2019

You can’t configure that info

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rae edwards
rae edwards Jul 31, 2019

Bugger - thank you for letting me know.

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Jira Service Desk
Jira Service Management
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