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How to change the word Request to ticket on customer portal screen for Jira Service Desk

rae edwards
rae edwards Jul 30, 2019

HI

We have installed Jira Service Desk, and would like to change the word "Request" to "Ticket", but i am struggling how to do that. any help, would be greatly appreciated.

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Jack
Jack Community Leader Jul 30, 2019

You can’t configure that info

Like • Pavel Junek likes this
rae edwards
rae edwards Jul 31, 2019

Bugger - thank you for letting me know.

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Jira Service Desk
Jira Service Management
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Kate Clavet
Kate Clavet
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

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