is it possible to change the name of the sender in the letter from JSD, which comes due to the settings in the Customer Notification. The default name is Jira Serviece Desk Widget. Can I change it?
Look at screenshotnot (not in letter's body, in author(look at yellow line)).
Yes. I responded to your other post -> How-to-hide-the-name-of-the-agent-in-the-letter-to-the-client
Ok so it seems you wish to change the from email address. This is not configurable.
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@SAS Coineo , if your goal is to change the sender email for JSM projects you can do so if you verify your domain. Please refer to this existing post and the response from Angélica Luz.
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@Jack Brickey Thanks for your reply.
What about the notification "From" is "Jira Service Management Widget" ?
Can I change this setting ?
Thanks
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unsure. have not played with widget for some time.
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