You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
How do I change the text in the email reply to customers? Currently the text reads:
Just confirming that we got your request. We're on it.
I want to change this.
Hi @Bridget Lamb ,
Go to Project Settings > Customer Notifications. There you can find various email templates you can adjust.
This one is the Request created template.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Welcome to the Community!
You can change this by going to Project settings > Customer notifications
All you need to do is choose 'edit' on the notification you want to change
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.