How to change Default for Share with field?

[Russ Cunningham]

Customers are part of an organization defined in JSD. How to set default with Share With field in Portal to "no one" instead of organization.

[Susan Hauth _Jira Queen_]

Hi Russ,

The only way to do that is

1. Customer is not a member of any organizations

2. Customer is a member of more than 1 organization

However if they are a member of 1 organization it will default to sharing to that 1 organization and there is no way to configure that at this time.

Hope that helps

Susan

[Susan Sherrick]

Hello Susan,

If the Customer is a member of more than 1 organization, is there a  way to set the Default to be shared with 1 of the organizations instead of default being 'No one'

Thanks,

Sue

[Yatish Madhav]

Thanks for the post and the comment. I just figured this out right before finding this post ... It woudl be nice if Jira can flesh out how Orgs and Customers are managed a bit more and for cases like this

Thank yuo