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How to change Default for Share with field?

Customers are part of an organization defined in JSD. How to set default with Share With field in Portal to "no one" instead of organization.

2 answers

2 votes

Hi Russ,

The only way to do that is

1. Customer is not a member of any organizations

2. Customer is a member of more than 1 organization

However if they are a member of 1 organization it will default to sharing to that 1 organization and there is no way to configure that at this time.

Hope that helps


Hello Susan,

If the Customer is a member of more than 1 organization, is there a  way to set the Default to be shared with 1 of the organizations instead of default being 'No one'




Thanks for the post and the comment. I just figured this out right before finding this post ... It woudl be nice if Jira can flesh out how Orgs and Customers are managed a bit more and for cases like this

Thank yuo

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