How to automatically change the IP address as used when assigned to a device on Insight?

Couraillon Theo July 27, 2022

Hello,

We are using Insight on Jira Service Management (Data Center) and I have two object types (IP Address and Computers).

Objects inside the "Computers" object type have the attribute "IP Address" so that I can select one of the IP addresses available in the "IP Address" object type. 

I would like to change the attribute "Status" of an IP Address object as "In use" when it is assigned to a computer. And that automatically, is that possible ?

Thank you,
Théo.

1 answer

0 votes
Frederic Wolf August 6, 2022

I dont know if it is the same in Jira DC, but in Jira Cloud you can do this with an automation.

Couraillon Theo October 11, 2022

Hello Frederic, I have indeed tried the following automation rule: 

WHEN: Object updated
IF: objectType = "IP Address" AND object HAVING inboundReferences()
THEN: Attribute Value (Status > In use) 

But it doesn't work.

Can someone help please?

Thank you, 
Théo.


Insight_rule.png

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