How to add responders and post a message to slack in automation when moving issue types to incident
Hi all, I'm trying to create an automation for when an issue is moved from an issue type that is not an incident to an incident. I need this automation to do the following:
1. depending on the status that is mapped to the creation of the incident post a slack message and create a slack channel
2. Automatically add specific Responders to the incident
The first one works when transitioning the status from one to the other for incidents but not if moved from eg bug to an incident directly into status :Under Investogation"
The second doesn't work at all, Responders is not a field I can find in list of fields that I can automate editing of.
This automation works:
This automations don't work
