How to add expected burndown to burndown chart

[Mikkel Honningsvåg Sandhaug]

Hello! I am using scrum and Jira for the first time and I have a question regarding the burndown chart. It seems to be tracking our progression just fine, but the gray "expected progression" line is nowhere to be seen. Strangely though, the burn-UP chart includes this line, only inverted since it goes from bottom to top instead. Any tips on how to fix the burndown chart?

[Dave Liao]

@Mikkel Honningsvåg Sandhaug - hi Mikkel! Is this on a Scrum board, or a Kanban board?

If Scrum, do you have an active sprint that's underway, with issues that have Story Points defined?

[Mikkel Honningsvåg Sandhaug]

Yep, and like I said I get the burndown and burnup charts displayed for the sprint, but on the burndown one there is no "expected burndown"

[Mikkel Honningsvåg Sandhaug]

And yes this is for scrum, and all stories have points! :)

[Dave Liao]

@Mikkel Honningsvåg Sandhaug - can you attach a screenshot here, please?

[Mikkel Honningsvåg Sandhaug]

[Mikkel Honningsvåg Sandhaug]

[Mikkel Honningsvåg Sandhaug]

First one is burndown, second is burnup. I know they look weird, but its because we started using Jira halfway into the sprint and therefore set the sprint-start several days before we added the issues.

[Dave Liao]

I totally get it - is this a service desk project, and you created a Scrum board to manage sprints?

[Mikkel Honningsvåg Sandhaug]

This is a university project, and we are essentially obligated to include burndown charts in our final "exam" :')

[Dave Liao]

@Mikkel Honningsvåg Sandhaug - ha, let me rephrase: is your Jira project a "Service Desk" project (powered by Jira Service Management), or just a regular Jira project? Here's an article on the differences between each: https://support.atlassian.com/jira-service-management-cloud/docs/what-is-a-service-project/

[Mikkel Honningsvåg Sandhaug]

It is a "classic software project" according to the project page, is that what you were wondering?