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How to Show Custom Field on Transition from customer portal

Ankit Patel
Ankit Patel Jun 28, 2021

Hi, 

I have few transition which requires confirmation from Customer Portal and requires to collect/update few custom field values from customer portal. I know this can be done in Server using Actions for Service Desk is there any similar app or functionality in Cloud instance.

Thank You,

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Ankit Patel
Ankit Patel Jul 08, 2021

Hey @Brant Schroeder ,

Thank you for the response, I have raised support ticket on Portal.

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Brant Schroeder
Brant Schroeder Community Leader Jul 07, 2021

@Ankit Patel 

I am unaware of anything like this in the cloud and was not able to find anything in the marketplace when searching.  I would suggest reaching out to Deviniti to see if they have plans for moving it to cloud https://deviniti.atlassian.net/servicedesk/customer/portal/1

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Wim Abts
Wim Abts Apr 08, 2022

No plans so far as confirmed by Deviniti to me last week 

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