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How to Bulk Edit Existing Automations?

Georgia Beckers
Georgia Beckers Dec 06, 2022

Hello! I was wondering what the best method of bulk editing existing rules/automations would be. Can anyone recommend a method or addin?

For example, we have a custom field 'Team Assigned' This field is a drop down which includes 'Service Desk' and 'Desktop Engineer'. These two contexts are highly reference in around 200+ separate automations/rules.

We have had a corporate realignment and are now 'Service Experience'. I need to update 200+ rules to reference 'Service Experience' instead of 'Service Desk' and 'Desktop Engineer'

 

Any suggestions appreciated!

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John Funk
John Funk Community Leader Dec 06, 2022

Hi Georgia,

I am not aware of any way to update these rules in a bulk fashion. You might open a support ticket with Atlassian to see if they could do something directly. 

https://support.atlassian.com/contact/#/

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Georgia Beckers
Georgia Beckers Dec 08, 2022

Thanks John :) 

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