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I am using JSM as an admin. When encountering workflow configurations, Atlassian default workflows should be the first consideration for me. However, the transitions of the JSM default workflow is such a mess. For example, it is hard to tell the difference between Open status and Reopen status. But I suppose it could be useful in some situations.
If this question sounds make sense to you, please let me know how you guys as experienced admins are using those preinstalled workflows if any.
PS. I am a newbie of JIRA and open to any comments/suggestions about this discussion!
Thanks a lot!