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Anyone know if the Customer Satisfaction feedback on JSM Data Center have expiry date or will last forever until the customer give their review?
I found another community post, where Atlassian Team is responding: there is no expiry date, but token can be removed by API
"The CSAT notifications include an auth token which is stored as a property on the issue, so it's possible to remove this by using API.
I tested the endpoint below and it works:
curl -v --request DELETE \
--url 'https://xxxxxxxx.atlassian.net/rest/api/2/issue/ISSUE-KEY/properties/feedback.token.key' \
--user 'firstname.lastname@example.org:APITOKEN' \
--header 'Accept: application/json'
So, after a while, if you don't want the survey to be available anymore, you can run the API above to delete the token for the survey to be unavailable."