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How long does the CSAT last in Jira (Any expiration date?)

Anyone know if the Customer Satisfaction feedback on JSM Data Center have expiry date or will last forever until the customer give their review?

1 answer

I found another community post, where Atlassian Team is responding: there is no expiry date, but token can be removed by API

"The CSAT notifications include an auth token which is stored as a property on the issue, so it's possible to remove this by using API.

I tested the endpoint below and it works:

curl -v --request DELETE \
--url '' \
--user '' \
--header 'Accept: application/json'

So, after a while, if you don't want the survey to be available anymore, you can run the API above to delete the token for the survey to be unavailable." 


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