I would like to display "time tracking" and "original estimate" to the customer in the request view. How is that possible?
This customer needs to know the time estimates and the time spend on each issue.
This is not available with the standard functionality. We have made an addon - Advanced Portal Reports - which enables you to show much more information to customer. Currently we are adding the time tracking information to be also available.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
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