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How i change the main title?

Hello everyone,

I'm having a problema with the "main title" of a request. Theres a picture inserted. I don't know how the title changed by itsef. 

Could you help me?

Captura de tela 2021-02-04 120149.pngCaptura de tela 2021-02-04 120233.png

1 answer

0 votes

@Renato weber - a Jira project and Jira Service Management portal may be named differently.

In your project's settings, click "Portal settings", then edit the name (nome) there.

If your Jira Cloud instance is in Portuguese, then hopefully the section is "Configurações do portal" 😅

Dave Liao Community Leader Feb 17, 2021

@Renato weber - if this helped you, be sure to accept my answer, please! 🙏

If this didn't, definitely let us know what you need help with.

Hi Dave, how are you?

Sorry for not answering you as soon as possible. I don't know why I didn't receive any notification about the new message.

Anyway, i tried the hint that you gave me but don't workout. I attached a new picture for you.

Captura de tela 2021-02-17 130315.png


I don't know what to do kkkk ( every k is a tear )

Thank you for your time

Like Dave Liao likes this
Dave Liao Community Leader Feb 17, 2021

@Renato weber - aw, don't be sad! 👋

Hmm... can you rephrase what you're trying to do?

  • If you're trying to change a request's name, you need to go to "Request types". I'm unsure what it's called in your portal's language. 😅
  • If you're trying to change your service desk portal's name, that is the correct location ("Configuracoes do portal").

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