On the portal of a Jira Service Management project I want the user to be able to choose from the objects of 2 ObjectTypes in 1 Insight Custom Field.
But I want the back office to have a field for each object type.
So on the portal I have the Insight Custom field 'Software & Modules' (objectType IN (software,modules))
And in the back office a Insight Custom field 'Software' (objectType = software) and a Insight Custom field 'Modules (objectType = modules).
How do I make sure that these 2 fields are automatically filled based on what the user enters in the 'Software & Modules' field?
Thank you very much for the tip.
Regards, Marco Brundel
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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