I've followed the instructions in
I have a custom "User Picker (multiple users)" field defined named "EIT: Security Change User Picker". I've associated it with all the project screens. In the request type request form, I've added
the field as hidden with a preset value per the instructions.
When I go to the next step to add the approval to the workflow, all the other "User Picker (multiple users)" options are present but not the one I added.
Is there an addition step required to get it to show on the Add approvals screen?
Hello Wade, in this article you see something similar to what happens to you https://community.atlassian.com/t5/Adaptavist-questions/How-to-set-up-approvers-in-Jira-Service-Desk/qaq-p/1110266
On the other hand, this is the official doc on how to add approvers
Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...
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