I am trying to transition from another ticketing tool to JIRA. To replicate the functionality in existing tool, I want to ensure that once the issue is closed, it shoudl not be EDITABLE.
Please provide suggestions.
Both @Dave Mathijs and @Line Lengfelder are correct! I just tested per Line's documentation and confirmed this make an issue uneditable when adding the jira.issue.editable property to false.
I suppose you'd like it to be editable after resolved, but not after closed?
Seems this should work:
Issues are Editable In Closed State | Jira | Atlassian Documentation
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HI @Monica Joseph welcome to the Atlassian Community!
I suggest to read the following documentation article:
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Thank you. Your help is much appreciated!
It's good to join a community, where there are wonderful people to share their knowledge.
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