I have two helpdesk sites:
the trial one was created by mistake - and there's a project on it that I'd like to move to company.atlassian so i can manage everything with the same user base etc.
Can this be done?
Hi @grose
The ideal way to move the above is a project merge which is a bit complicated.
Before we begin, while you perform this, no new issues, changes must be performed on either JIRA instances as they would be lost.
These steps should help with the project moving but as mentioned again, please do the above with care and always make sure you have a backup at all times.
Regards.
Hi @grose ,
At present, Project Import functionality does not currently include Active Objects data and so it is not possible to move JIRA Service Desk project data between instances.
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