I am trying to create a task 5 days prior to the due date in Jira Service Desk. The JQL I tried triggers the automation 5 days after the due date. What would be the JQL?
It should be the way you used it. "due = -5d" will always give you the issues with
'due date' = 'current day' - '5 days'
The only thing that comes to my mind if you accidently forgot to save your automation rule.
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