How do I lock down the Servicedesk view so clients only see what is needed to them?
We are creating a Space/pages in Confluence and would like to add links to these locations in the service desk. When a client logs in, we want them to only see the information belonging to them.
Hoping I can get suggestions on how to set something like this up.
Thank you in advance,
I can only assume that you want to lock down on what issues that one can see within the portal for a given JSM project. If so, then you can adjust customer permission
Here is a link on grouping customers in an org - https://confluence.atlassian.com/servicedeskcloud/blog/2016/09/group-customers-in-organizations
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
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