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How do I link an issue created in Jira Service Management to a project issue in Jira Work management

Hi Jira world!

How do I link an issue created in Jira Service Management to a project issue in Jira Work management?
I look for it and can't find it.

please help.

2 answers

2 accepted

1 vote
Answer accepted

@ks.hyeon -

In your JSM or JWM project's issue view, you should see the following view with the Link issue button, this is where you can link your issue between projects.

2022-05-25_8-25-59.png

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Thank you for quick response.
However, there are only Confluence and Web Links in issue Link.
I want to be displayed on the Issue List in the project created in jira Work Management.

 

image.png

 

image.png

@ks.hyeon -

Just click on the Link issue button and not the dropdown arrow.  Let me know if it makes any difference.

Best, Joseph

Like ks.hyeon likes this

Thanks it seems to work.

I'll test it several times.

Thanks for the quick fix.

@ks.hyeon -

Excellent.  Please click on Accept Answer when you have a chance.

Best, Joseph

0 votes
Answer accepted

What happens when you click "link issue" in the tools menu?

There are only Confluence Page Link and Web Links in issue Link.

Please help~

 

image.png

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