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How do I have only selective components show in a form?

Morning Everyone,

 

I'm setting up multiple forms form Jira Service MAnagement

I only seem to have the option to show all the components created, and I just want to use a select few for each form I'm creating ...

 

is this possible? thank you

1 answer

0 votes

Hi @Michelle Boldison 

Not that I know of natively.

If you're linking a Form to a Jira Field, it displays all that field's options.

In this instance, you'll need to create a Custom Field per Form - such as a Select List (Multiple Choice) - and list only the options you want to include. Then link it to your Form field.

Alternatively, you might be able to...

  • Create a multi-choice Form field (not linked to a Jira field)
  • Populate the Options here per Form
  • Use Automation to populate the Form's options into Components at creation.
    • I've not tried this, and it would require some trial and error
    • See this answer's response for how to use form fields in Automation

Let us know which option you choose!

Ste

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