There's lots of great ways to learn more about Jira / Jira Service Desk Administration - here's a few options:
^ This will get you started - from here, I would learn by trying. Working out what works best for your team will take some trial-and-error, so don't be afraid to try things and make modifications as you go along :)
Good luck! And remember, you can always ask questions right here on the Community if you have any specific needs or require assistance!
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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