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How do I fix a Project Creation Error in Jira Service Management?

Folks,

I keep getting a "Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again." when I try creating a project for Jira Service Management.

Wondering how to fix.  Please and thanks.

1 answer

0 votes
Brant Schroeder Community Leader Dec 16, 2020

Chino,

  I have seen this before and there are several things that can cause it.  You will need to check your logs to determine the issue.  You can use this KB to troubleshoot the issue - https://confluence.atlassian.com/jirakb/create-project-fails-with-unknown-error-in-jira-server-818580338.html 

Thank you Brant. Will review. 

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