Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How do I fix a Project Creation Error in Jira Service Management?

Chino Rodriguez December 16, 2020

Folks,

I keep getting a "Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again." when I try creating a project for Jira Service Management.

Wondering how to fix.  Please and thanks.

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 16, 2020

Chino,

  I have seen this before and there are several things that can cause it.  You will need to check your logs to determine the issue.  You can use this KB to troubleshoot the issue - https://confluence.atlassian.com/jirakb/create-project-fails-with-unknown-error-in-jira-server-818580338.html 

Chino Rodriguez December 16, 2020

Thank you Brant. Will review. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events