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How do I combine data from my service desk project and my engineering project in a single view?

I am creating support tickets within Jira Service desk.  As we find reproducible bugs, we are escalating those support tickets by marking their status as Escalated.  Then we create a corresponding Engineering ticket linked to the support ticket.  I need to show a report of all support tickets, that have created engineering tickets where those engineering tickets are not yet assigned to a development team.  

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Brant Schroeder Community Leader Nov 19, 2020


Welcome to community.

You should be able to create a filter using JQL and save that filter. ( You can then use that filter on a dashboard to display your results. (

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