Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I Move a project from Jira Software 7.13.16 To Jira Service Desk 4.13

How can I move a single project from Jira Software 7.13.16 server to a new instance of JIRA Service Desk 4.13.1 server

1 answer

0 votes
Brant Schroeder Community Leader Apr 22, 2021

@Rick ONeill 

Are the applications hosted on the same Jira instance or linked together by an application link?  If they are then you can just create a new project on the Jira Service Desk server and simply move the issues to the new project.  

If they are not and they are separate instances you will have to follow these instructions.

OK, thank you. We have bee trying to set up JSD separately from the rest of the Atlassian Suite (Dumb Management Decision) but if we did decide to use the 'Application Link', is there an issue if JSD and Jira Software 7.13.16 are not on the same server?

Thanks, again.

Brant Schroeder Community Leader Apr 23, 2021

@Rick ONeill 

You can set them up on different servers and it will still work.  You will have the benefit of being able to use apps on JSD and not have to purchase the license for all of your server licenses.  We ended up putting ours on the same instance because it is easier to manage updates, users, etc because you only have to do it for one.  There are pros and cons to both setups.  It really just depends on what you are trying to do as a business.

Great, thanks again for your help. After the 'Application Link' do you just use the 'import tool' on the system you are trying to import too? I don't really see a simple way to move the Project :(


Brant Schroeder Community Leader Apr 23, 2021

@Rick ONeill Sorry that was my bad I forgot that we configuration manager for Jira. had

You can install and use free for 30days or purchase to have the functionality forever moving forward.  I apologize as I forgot that we purchased this.  The application link will allow you to link issues but will not allow you to move issues between instances.

Ok, thanks again for your help.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

1,101 views 32 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you