We have a scenario that we want to implement, when an SLA is breached then we want a filed to be visible and it should be compulsory to add value in the field. And if the SLA is not breached then the field should not be visible. and it should be while closing the ticket.
We checked the transition condition but could not get the desired output.
Can you please help to find the solution for this scenario.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event