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How can tickets be created that are recurring on a certain frequency, e.g. monthly?

Ava March 21, 2021

We need to create tickets that should be closed upon completion, but are recurring on e.g. monthly basis. So after a month they should always be available without the need to recreate the tickets. How and with which product can this be done?

1 answer

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Mohamed Benziane
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2021

Hello,

 

You can try to find an addon on the marketplace that that meets your needs or create a job that will run every month using the Jira REST API (on a linux machine for example).

You can also create your own Jira service :

https://www.j-tricks.com/tutorials/scheduled-tasks-in-jira

https://confluence.atlassian.com/adminjiraserver073/services-867028234.html

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