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How can i know if Jira help desk available on my account

We have Jira service management as part of our account, however, I'm not able to access the "Jira Help desk" and I want to know if it needs a separate subscription or if is it available for us? 

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John Funk Community Leader Nov 29, 2022

Hi Buthaina - Welcome to the Atlassian Community!

Can you share some screenshots or be more descriptive about what you are encountering? What are you doing and what is the result?

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