Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can i add more users to jira ?

We still have available lisences but we ae unable to add new users to jira. 

1 answer

0 votes
G subramanyam Community Leader Oct 14, 2020

Hi @Farid Salim Shublaq I'm here attaching sample screen shot of the license and permitted users. You might have to check this link for your concern:  https://www.atlassian.com/licensing/jira-software#cloud-subscription  

 

License-Users.png

Hi @G subramanyam

I hope all is well! The link gives me a basic knowledge of thr lisecencing, my issue is that i cant add new users even though i have removed the old users on jira. Can you help me in solving this issue ? Thanks! 

G subramanyam Community Leader Oct 21, 2020

Hi @Farid Salim Shublaq Sorry for late reply.

I did tried hands-on as instructed in the below URL. When I deactivated 2 users and added two more, the system has allowed me to add. However, I didn't tried to "Delete" given the circumstances.

https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

241 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you