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How can a user unsubscribe from all notifications?

Sierra Navarro March 19, 2024

I have a couple of specific users that no longer want to receive any Jira/Atlassian notifications. Both users currently have open tickets as well.

How can the users disable all notifications?

2 answers

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Dexter de Vera
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March 19, 2024

You may ask the user who dont want to receive issue activity to do the following.

From the top right of your screen, select Personal settings

Under Notification settings in the side navigation select Projects and issues  

Switch the toggle off for Receive email notifications for issue activity

You won’t receive any notifications for issue activity but may still receive other email notifications like updates on your Jira site, updates for filter subscriptions, and those regarding your Atlassian account.

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March 19, 2024

HI @Sierra Navarro 


Welcome to the community.


Here's a post that discuss the notification options that can be disable for a user:


Hope this helps.

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