Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I share my JSD dashboard with Jira users (Not SD users)

I am trying to share my Jira Service Desk (JSD) Dashboard with Jira users who aren't Service Desk users. The users are able to access my Dashboard and Filters but are not able to see any data.

I have tried to assign 'Browse Project' permissions however that also gives access to view individual Incidents and Requests including any comments (internal and external).

Is there a way to share a JSD Dashboard with Jira users (not SD) without giving them access to view the Project?

1 answer

1 accepted

0 votes
Answer accepted
Jack Community Leader Jan 16, 2020

They must have Browse permissions to see dashboard data. 

Thanks for responding Jack.

To clarify, will providing the 'Browse Project' permission give access to view the dashboard data and  access for that user to access the project, issues and relate data?

Jack Community Leader Jan 16, 2020

Yes. Of course you still need to share the filters and the dashboard itself 

Like nicholas_burridge likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

2,121 views 25 37
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you