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How can I set Language in Jira Software?

mark8988 December 27, 2020

Excuse me, I am new in Jira.

I want to set language from English to Chinese in Jira Software.

In personal settings page, it says "Configure your language settings in your profile settings page".

So I set it in profile settings page as below, but it did not work.1.PNG 

The interface in Jira Software is still in English, and personal settings still show "English" without editable.

2.PNG

2 answers

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Daniel Ebers
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December 28, 2020

Hi @mark8988

welcome to the Atlassian Community - and no worries for being new, we all started small some day.
Asking a question here is great, this is what Community is for.

Yeah, language settings for Cloud offerings are something that costs some minutes to be understood - once done, then it is easy.

Please kindly check the documentation on this, it can be found here:
https://confluence.atlassian.com/cloud/languages-744721667.html

Cheers,
Daniel

mark8988 December 28, 2020

Hi @Daniel Ebers ,

Thanks for quickly reply.
Please look the picture I attached below, I have set my language as Chinese.
1.PNG

 

But in Jira Software, the interface I see is still in English.
3.PNG

Daniel Ebers
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December 28, 2020

Have you tried clearing the cache and does this happen on a different browser also? (Chrome/Firefox) are the two that you could swap for each other for a short test.

mark8988 December 28, 2020

Yes I tried.
This problem still persists.
Now I know what the cause of the problem is.
The reason is that I cannot set the traditional Chinese language.
I set the language to simplified Chinese and it works very well.

1609217842380.jpg

Daniel Ebers
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December 28, 2020

that is an interesting detail.
From the looks this is, indeed, still to be implemented:
https://jira.atlassian.com/browse/CLOUD-11037

mark8988 December 28, 2020

Thanks! 

Hope this issue will be implement soonly.

0 votes
Manuel Bastardo Castellano
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December 28, 2020

Hi Mark,

There is a link to your atlassian id preference for all sites. just go to https://id.atlassian.com/manage-profile/account-preferences and set your languange there

mark8988 December 28, 2020

Hi, 

I have set my language there, but it does not work.

1.PNG

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